Delivery Policy
We ship orders via [courier name] within [number] business days of order confirmation. Delivery usually takes 2-5 business days, depending on location. The delivery cost is 20 lei and will be displayed before the order is completed. After shipping, we will send you the tracking information for your package.
Return and Exchange Policy
If you change your mind, you can request a withdrawal from the purchase within 14 calendar days of receiving the order, without specifying a reason. To start the return, write to us at perfectshoesromania2006@gmail.com, mentioning the order number. The direct cost of the return is borne by [customer/store]. The refund will be made via the original payment method, according to the legal deadlines, after we receive the product or proof of shipment. You can try on the sneakers to check their size and fit; handling beyond what is necessary for this check may diminish the value of the product.